Best Western Royal Plaza Hotel and Trade Center

The room was large and was fine for one night. The beds were comfortable and it was nice that they had the heat on when we arrived. The TV had plenty of channels. The included breakfast was more than adequate (especially considering we stayed on Christmas Eve so the staffing was very limited). The only real probably was that the bathroom hadn't been properly cleaned. Therre were traces of toothpaste and makeup on the sink. Not a big deal, but they missed doing a more complete job.

Kathleen (front desk) was a 5 star SUPER helpful person!!!! She helped guide us step by step with directions & tips on how to get my son to the Boston Marathon Drop Off location & get us on the train for the best spot to see him run near the finish line. Kathleen made the journey a lot less stressful! THANK YOU Kathleen & staff for being so welcoming, friendly and helpful with any questions & requests we had!!! Also breakfast was great! So many hearty options & perfect for an athlete that needs to fuel up. Excellent experience here!!!

I called and asked for an early checkin in. Due to the favt I was coming innfrom out of state and had an commitment at 4. And they were able to do so with no issues. As like as it sounds. Made my stay so much easier and better. I was giving a bag of goodies at check. Which was also a nice surprise. The bed was so comfy and the room was warm. I already have dates set fir NYE. So I know I will be at a good place. Thank you again.

We've been staying at this hotel on Christmas Eve for many years as it's close to our relatives. As you'd expect, it's pretty empty at that time but the staff does their best to serve their guests. The heat in our large king room was turned up high so it was nice and warm. The bed was very comfortable. The included breakfast was just fine.

Great value for the money. Beautiful lobby and loved the breakfast.